Support

Need help with Mazefulness? Most questions are answered below. If you're still stuck, our support desk is a quick email away.

Email is our primary support channel. We typically respond within 24–48 hours.

Frequently Asked Questions

How do I change the maze difficulty?: Open the settings from the maze screen and pick your difficulty tier. Every tier is available from day one — no unlocking required.
How many mazes can I solve for free?: Every day you get a selection of free mazes, no strings attached. The free set resets every 24 hours. If you'd like unlimited daily mazes, the Annual Pass unlocks them.
Is my progress synced across devices?: No. All of your times, stats, and settings are stored locally on your device. Nothing is uploaded to a server or synced between devices.
I lost my progress. What happened?: Because your data lives only on your device, reinstalling the app or clearing its storage will remove your saved times and statistics.
How do I unlock unlimited mazes?: Tap the upgrade option in the app to purchase the Annual Pass — a single yearly transaction for unlimited daily mazes. No ads, and no monthly subscriptions.
I bought the Annual Pass on another device. How do I restore it?: Use the "Restore Purchases" option in the app while signed into the same App Store or Google Play account you bought the pass with.

The app crashes: Make sure you're running the latest version of Mazefulness from your app store. If it keeps happening, email us with your device model and OS version.
The timer or controls disappeared: That's the minimalist mode. Head into settings to turn the timer and on-screen controls back on.

Version: 1.0.0

Platform: iOS / Android